Refund & Return Policy

Refund & Return Policy

At Trendsify Store, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, we are here to help.

Eligibility for Returns

You may request a return or exchange if:

• You received the wrong product.
• The product is damaged or defective upon delivery.
• The item is missing parts or accessories.

To be eligible, you must contact us within 3 days of receiving your order.

Non-Returnable Items

We do not accept returns or exchanges if:

• You simply change your mind after receiving the product.
• The product has been used, damaged by the customer, or is not in its original condition.
• The original packaging is missing.

Refund Process

Once your return request is approved and the item is received and inspected, your refund or replacement will be processed within 5–7 business days.

Order Cancellation

Orders can only be cancelled before they are dispatched. Once shipped, cancellations are not possible.

Contact Us

For return or refund requests, please contact us through our Contact Us page or WhatsApp with your order number and product photos (if applicable).